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Microsoft CRM – consulting in the post-recession time


Author: Andrew Karasev
Date Added: Thursday Dec 23rd, 2004

Category: Computer Industry
Microsoft Business Solutions is pursuing
new consulting model, following the whole Microsoft strategy to gain market
share from traditional business software application vendors, such as Oracle,
Siebel, PeopleSoft, Oracle.  Microsoft CRM is CRM answer from Microsoft Business
Solutions.  Here we would like to describe new directions for emerging and
future consulting practice from both client and consulting company side.  New
post-recession era has new features, which didn’t exist in late 1990th
during high tech boom.  This will be in our opinion new directions for Microsoft
Business Solutions products consulting, including Microsoft CRM


New features:



1.     
Overall cost reduction
campaign.  We see general
direction, when companies hire new executives who specializes in cost reduction,
work force reduction, secondary departments functions outsourcing, etc.



2.     
Computer ERP systems literacy
among mid-management.  If you look
back to 1950th when management consulting was booming, then for now
it is included in all the MBA university programs and managers themselves know
the subject.  The same happens with ERP systems – managers have general
knowledge and can learn the new system, applying their education, experience and
intuition



  1. Databases Support cost reduction
    – today we would dare to say that IT department can easily support such
    databases as the ones, sitting on Microsoft SQL Server, Oracle is also
    following the idea of zero support efforts.  You don’t have to hire DBA with
    10 years of experience – this means that even small business could move to
    industry-strength database platforms

  2. Software Customization and Development cost reduction
    – well – many of us probably like to
    purchase cheap and reliable goods from department stores, manufactured in
    China.  The same happens with software development.  Now if you have your
    software product designed – you better find the company to do real coding
    somewhere in Brazil or India.  We do not want to judge – is it good or bad –
    this is what it is going on with our market.

  3. Increasing Demand for Quality
    – this is not a secret that in the era of internet boom – late
    1990th – consulting companies had to hire college graduates to do
    highest complexity assignments.  And market was tolerating this – not any more


All these features will
enforce the consulting companies to reduce cost, seek nation-wide clients via
remote support, web sessions, abandon traditional software leads generation
techniques and move to internet sales, increase the quality of their consultants
(we don’t know the answer how)


Happy implementing! if
you want us to do the job - give us a call 1-630-961-5918 or 1-866-528-0577!

help@albaspectrum.com


Andrew Karasev is Chief
Technology Officer in Alba Spectrum Technologies – USA nationwide Great Plains,
Microsoft CRM customization company, serving Chicago, California, Arizona,
Texas, Florida, Georgia, New York, Australia, UK, Canada, Continental Europe,
Russia and having locations in multiple states and internationally (

http://www.albaspectrum.com ), he is Dexterity, SQL, C#.Net, Crystal Reports
and Microsoft CRM SDK developer.