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Discharging Employees
There are strict legal requirements as well as personal accountability when discharging an employee. This course covers all the critical aspects of termination, including information about the law and how it impacts the process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific techniques for communicating the decision and handling difficult employee reactions.
The course covers such topics as
How to identify when discharge is appropriate
Tools to help you prepare for the discharge
How to communicate the decision
After completing this course the learner will be able to
Identify when discharge is appropriate
Prepare for discharge
Communicate the decision
Discharging Employees
Description
There are strict legal requirements as well as personal accountability
when discharging an
employee. This course covers all the critical aspects of termination,
including information about the
law and how it impacts the process and your decision. You will
be given methods for identifying
when discharge is appropriate and tools to help you prepare for
the meeting. You will also learn
specific techniques for communicating the decision and handling
difficult employee reactions.
Audience
This course addresses the training needs of supervisors and management.
Prerequisites
None.
Course Duration
»
1. 5 hours
Topics Include
How to identify when discharge is appropriate
»
How to consider previous actions
»
Tools to help you look at the severity of the problem
»
Ways to address special circumstances
»
Methods to identify how you can avoid emotional responses to specific
incidents
»
Information about the law and how it impacts the process and your
decision
Tools to help you prepare for the discharge
»
Techniques to help assemble relevant information
»
Ways to develop a strategy for the meeting
»
Tips on how to arrange for a witness
»
How to prepare for possible responses from the discharged
»
Hints on how to plan for a smooth exit process
»
Methods for arranging for an escort
How to communicate the decision
»
How to make sure you are clear and concise
»
Tools to aid you in documenting the meeting
»
Tips to help you handle an angry or emotional reaction to the news
»
Techniques that will help you answer internal questions tactfully
Everything Courseware
Discharging Employees
Objectives
After completing this course the learner will be able to
Identify when discharge is appropriate
»
Consider previous actions
»
Look at the severity of the problem
»
Address special circumstances
Prepare for discharge
»
Lay the groundwork
»
Develop a strategy for the meeting
»
Plan the exit process
Communicate the decision
»
Be clear and concise
»
Provide termination-processing information
»
Document the meeting
»
Respond to inquiries about the discharge