Everything Quick Business

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Regain or maintain your competitive advantage. Sharpen your business and interpersonal skills with our full range of courses on leadership, communication, management, sales and personal success.
Achieving Personal Goals
Applying Leadership Basics
Balancing Work and Family
Basics of Effective Communication
Basics of Effective Selling
Building Strong Customer Relationships
Closing the Sale
Conducting Performance Reviews
Conflict Intervention
Creating a Strong Leadership Team
Creating an Effective Sales Team
Dealing with Difficult Customers
Dealing with Violence in The Workplace
Delegating
Developing a Strategic Plan
Discharging Employees
Disciplining and Redirecting Employees
Financial Basics for Non-financial Managers
Intercultural Business Etiquette
Internet Basics
Interviewing Job Candidates
Interviewing Skills for Job Candidates
Leading Effective Meetings
Leading Effective Teams
Managing a Virtual Office
Managing Change
Managing Projects
Managing Stress
Managing Your 401(k)
Mastering Cold Calls
Motivatin Employees
Negotiating for the Sales Professional
Presentation Skills
Preventing Sexual Harassment for Employees
Preventing Sexual Harassment for Leaders
Preventing Workplace Violence
Providing Effective Feedback
Qualifying Sales Prospects
Recognizing and Avoiding Burnout
Recognizing and Managing Anger
Recognizing Employee Performance
Setting Performance Goals and Expectations
Solving Problems as a Team
Succeeding as a Supervisor
Telephone Sales Skills
Time Management
Understanding and Using Contracts
Value Diversity

Closing the Sale

Many potentially effective sales people are unable to complete the only element of a sale that results in income-closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it happens.

The course covers such topics as

How to prepare for a professional close
How to make your case for the sale
Ways to confirm and complete the sale

After completing this course the learner will be able to

Prepare with professional sales techniques
Make the sale
Confirm the sale

Closing the Sale
Description
Many potentially effective sales people are unable to complete the only element of a sale that
results in income, that is, the closing. This course examines the issues related to preparing and setting
the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for
many aspiring sales professionals, and gives techniques and methods for making sure it happens.
Audience
This course addresses the training needs of all employees.
Prerequisites
None.
Course Duration
» 1. 5 hours
Topics Include
How to prepare for a professional close
» How to gain confidence through mental preparation
» Methods to use to discover your prospect's desires
» Techniques to help you focus on the prospect's main concern
» How to start early to build toward the close
» Ways to customize your close
How to make your case for the sale
» Ways to make the most of the "psychological period"
» How to recognize ready-to-buy signals
» How to respond to buying signals with appropriate timing
» Ways to send up a test balloon
» Techniques for proven trial closes
» Suggestions on using silence effectively
Ways to confirm and complete the sale
» How to prepare for all possibilities
» Ways to overcome your fears of the prospect's objections
» Techniques for answering objections successfully
» How to know when to stop talking
» Essentials of following-through and following-up
Everything Courseware
Closing the Sale
Objectives
After completing this course the learner will be able to
Prepare with professional sales techniques
» Educate, focus, and prepare
» Develop a strategic plan
» Understand selling tactics
» Customize her tactics
Make the sale
» Act on buying signals
» Test with trial closes
» Commit the prospect to action
Confirm the sale
» Anticipate challenges
» Overcome objections
» Finalize the sale

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