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Negotiating for the Sales Professional
An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this essential communication skill.
The course covers such topics as
How to effectively plan for your success
Skills for building rapport
How to secure a commitment
How to create winning results
After completing this course the learner will be able to
Plan for success
Build rapport
Gain commitment
Create winning results
Motivating Employees
The difference between a business just surviving and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person in order to move everyone forward.
The course covers such topics as
How to build a motivating environment
Ways to demonstrate motivation-building respect
How to implement a long-term motivational strategy
After completing this course the learner will be able to
Build a motivating environment
Respect employees
Invest in long-term results
One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation.
The course covers such topics as
How to plan an effective presentation
Strategies for connecting with your Audience
Techniques for delivering a professional presentation
After completing this course the learner will be able to
Plan the content and strategy for a presentation
Practice the presentation
Deliver a polished presentation