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Everything Quick Business

  • Business Training
  • Real Time Full Audio and Visual Instruction
  • Learn at your own PaceSite Meter
Regain or maintain your competitive advantage. Sharpen your business and interpersonal skills with our full range of courses on leadership, communication, management, sales and personal success.
Achieving Personal Goals
Applying Leadership Basics
Balancing Work and Family
Basics of Effective Communication
Basics of Effective Selling
Building Strong Customer Relationships
Closing the Sale
Conducting Performance Reviews
Conflict Intervention
Creating a Strong Leadership Team
Creating an Effective Sales Team
Dealing with Difficult Customers
Dealing with Violence in The Workplace
Delegating
Developing a Strategic Plan
Discharging Employees
Disciplining and Redirecting Employees
Financial Basics for Non-financial Managers
Intercultural Business Etiquette
Internet Basics
Interviewing Job Candidates
Interviewing Skills for Job Candidates
Leading Effective Meetings
Leading Effective Teams
Managing a Virtual Office
Managing Change
Managing Projects
Managing Stress
Managing Your 401(k)
Mastering Cold Calls
Motivatin Employees
Negotiating for the Sales Professional
Presentation Skills
Preventing Sexual Harassment for Employees
Preventing Sexual Harassment for Leaders
Preventing Workplace Violence
Providing Effective Feedback
Qualifying Sales Prospects
Recognizing and Avoiding Burnout
Recognizing and Managing Anger
Recognizing Employee Performance
Setting Performance Goals and Expectations
Solving Problems as a Team
Succeeding as a Supervisor
Telephone Sales Skills
Time Management
Understanding and Using Contracts
Value Diversity

Recognizing and Managing Anger

After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes.

The course covers such topics as

How to identify the different sources of anger
Tools to help you recognize how anger manifests
How to manage the anger

After completing this course the learner will be able to

Identify sources of anger
Recognize how anger manifests
Manage the anger

Recognizing and Managing Anger
Description
After learning to identify the different sources of anger, you will be given tools and methods to help
you determine the emotional roots of your own anger and recognize how it manifests in your life.
Tips will help you recognize your responses to anger, and give you tools to manage it. You will also
be given powerful techniques that will help you use your anger to gain positive outcomes.
Audience
This course addresses the training needs of all employees.
Prerequisites
None.
Course Duration
» 1. 5 hours
Topics Include
How to identify the different sources of anger
» How to recognize the influence of people, places, and things
» Tools to help you acknowledge if you feel punished or victimized
» Ways to detect the emotional roots of your anger
» Methods to help you inventory the different types of loss
» Hints on how to identify if you fear losing something
Tools to help you recognize how anger manifests
» Techniques to help you identify emotional clues
» Ways to listen to what you are saying and how you are saying it
» Tips on how to recognize physical clues
» Information on how the body responds when anger is manifested
How to manage the anger
» How to make sure you own your anger
» Tools to aid you in recognizing blocks to expressing anger
» Tips to release the anger appropriately
» Techniques that will help you use anger for positive outcomes
» Methods to become more goal-oriented and move toward solutions
Everything Courseware
Recognizing and Managing Anger
Objectives
After completing this course the learner will be able to
Identify sources of anger
» Know how anger evolves
» Detect emotional roots
» Acknowledge situational roots
Recognize how anger manifests
» Identify emotional clues
» Recognize physical clues
» Know how their body responds
Manage the anger
» Own the anger
» Recognize blocks to expressing anger
» Discharge the anger
» Use anger for positive outcomes

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