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Solving Problems as a Team
This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course also includes tools to aid you in tracking results and implementing corrective action.
The course covers such topics as
How to encourage collaboration on your team
Tools to help your team follow a standard practice
Ways to reinforce your team's solution
After completing this course the learner will be able to
Promote collaboration
Follow a standard process
Confirm a solution
Solving Problems as a Team
Description
This course identifies some of the most useful group problem-solving
techniques that teams can use.
You will learn how to encourage collaboration on your team, work
through problems together, and
combine methods for complex problems. You will be given tools and
techniques to help you follow
a standard problem-solving process, and get team consensus and
support. The course also includes
tools to aid you in tracking results and implementing corrective
action.
Audience
This course addresses the training needs of team leaders and team
member.
Prerequisites
None.
Course Duration
»
1. 5 hours
Topics Include
How to encourage collaboration on your team
»
How to coordinate a problem-solving meeting
»
Tools to help you work toward solving problems together
»
Ways to combine methods for complex problems
»
Methods to identify factors that may impact success
Tools to help your team follow a standard practice
»
Techniques to help you define the problem
»
Ways to generate potential solutions
»
Tips on how to brainstorm
»
How to get to team consensus and support
»
Hints on how to develop a plan
»
Methods for establishing a solution
Ways to reinforce your team's solution
»
How to monitor your team's progress
»
Tools to aid you in implementing corrective action
»
Tips to help you track results
»
Techniques that will help you evaluate outcomes
Everything Courseware
Solving Problems as a Team
Objectives
After completing this course the learner will be able to
Promote collaboration
»
Set up a problem-solving meeting
»
Review team problem-solving tools
»
Manage team interactions
Follow a standard process
»
Define the problem
»
Generate potential solutions
»
Make a decision
»
Develop a plan
»
Implement the solution
Confirm a solution
»
Monitor progress
»
Track results