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Providing Effective Feedback
Many people have good intentions to provide helpful feedback, but don't know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes.
The course covers such topics as
How to appreciate the value of feedback
Ways to help you apply the right feedback techniques
Smart techniques to help you foster a nurturing environment
After completing this course the learner will be able to
Appreciate the value of feedback
Apply the right techniques
Foster a nurturing climate
Providing Effective Feedback
Description
Many people have good intentions to provide helpful feedback, but
do not know the simple rules
and techniques for doing it. This course includes tools to develop
helpful feedback and use it to
motivate employees. It has techniques and methods to foster a nurturing
environment, convey
your improvement ideas, check for understanding, and help others
learn from their mistakes.
Audience
This course addresses the training needs of all employees.
Prerequisites
None.
Course Duration
»
1. 5 hours
Topics Include
How to appreciate the value of feedback
»
How to determine feedback's role
»
Tools to help you understand how to use feedback in the mentoring
relationship
»
Ways to use feedback to motivate
»
Methods to identify the intent of your feedback
Ways to help you apply the right feedback techniques
»
Tools to help you develop supportive relationships
»
Techniques to help you use specific communication skills
»
Tips on how to state the expected outcome of your feedback
»
How your body language communicates when delivering feedback
Smart techniques to help you foster a nurturing environment
»
How to discuss learning from mistakes
»
Techniques that will help you convey improvement ideas
»
Tools to enable you to check for understanding
»
Tips to help you listen for misinterpretation
»
Methods to help you follow up on improvements and goals
Everything Courseware
Providing Effective Feedback
Objectives
After completing this course the learner will be able to
Appreciate the value of feedback
»
Understand the role of feedback
»
Be sensitive to his position
»
Acknowledge the core intent
Apply the right techniques
»
Develop supportive relationships
»
Use specific communication skills
»
Use descriptive feedback
Foster a nurturing climate
»
Explore the learning opportunities
»
Convey improvement ideas
»
Check for understanding
»
Continue the feedback