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This course is designed to help participants understand how to implement a 360-degree feedback system. There are many details that make such a system operate effectively. This course discusses the issues that must be considered well before any assessments are conducted, along with the best practices that make implementation successful. The course is designed to help users become more knowledgeable about this method, whether they plan to implement in-house or seek external assistance.
After completing this course you will be able to
Identify the critical issues in using a 360-degree feedback system
Create a strategy for successful implementation
Describe methods of data collection and know how to select the best method
for your objective
Appreciate why management buy-in is critical to success
Implement each of the steps from system design through assessing participants
360° Feedback: Overview
This course is designed to present a broad overview of 360° feedback, also called multi-rater or multi-source feedback. This type of feedback system is becoming more popular in organizations, including many of the Fortune 50 Companies, and the Federal Government. Given its popularity and widespread use, many organizations are wondering whether such a system will benefit them. This course will acquaint participants with the nature of such systems, how they are used, who is involved, current thinking about concerns and benefits, and what to look for when considering the adoption of such a system.
After completing this course you will be able to
Define what a 360° feedback system is, who uses it, and why
it is used
Understand how 360° feedback systems are administered
Select a 360° feedback system that fits your organization
Avoid the common pitfalls of implementing a 360° system