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The core element of every manager's job is performance management. Effectiveness in this area is directly determined by how well the manager plans and conducts the year-round and year-end elements of the appraisal process. This course is designed to educate you about the critical elements of the performance appraisal process.
After completing this course you will be able to
Understand the purposes of performance appraisal
Identify the critical elements of the performance appraisal process
Identify the attributes of key individual performance standards
Understand the application of appraisal to groups and teams
Coaching for Improved Performance
This course teaches effective coaching techniques, and enables you to help employees improve their work performance through a clearer sense of performance objectives and renewed motivation. You will learn specific and practical suggestions for diagnosing performance problems, understand appropriate actions based on the diagnosis, and be able to implement the coaching process in an effective manner.
After completing this course you will be able to
Apply the critical elements of the coaching process
Understand the power of the Pygmalion Effect
Apply a model for diagnosing performance problems
Diagnose and solve problems when efforts do not lead to improved performance