Intermediation:
The New Business
Find out how digital technology is improving business-to-business
communication.
Module Outline
The global information society has transformed the way we do business.
One of the most widespread changes is the use of the Internet to
develop more efficient communications between suppliers and users
of goods and services. This process is called intermediation. In
this module we will look at how new Internet-based technologies
have revolutionized business communications. First we will define
intermediation. Then we will examine how technology has affected
business communications. Finally, we will look at some of the online
technologies that are helping businesses communicate better, faster
and more cost-effectively.
Learning Objectives
On completion of this 2 hour module you should be able to:
Define intermediation.
Describe the communication process.
Identify ways in which technology has changed business communication.
Briefly describe two types of computer-based communications networks.
Define electronic data interchange (EDI).
Identify benefits of using EDI.
State the goal of the International Chamber of Commerce (ICC) Electronic
Commerce Project.
Skill Set
E-COMMERCE
INTERNET
COMMUNICATION
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