Delegating I

Workplace and Personal Skills Certificate

Workplace and Personal Skills Certificate
Real Time Full Audio and Visual Instruction
Learn at your own Pace

How well do you get along at work? These concise, learner-friendly personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family and self. The program addresses key topics including effective communication, coping with stress, self esteem, skills for managers, and building a healthy workplace culture.

Estimated program length : 11 Hour(s).

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Effective Communication Dealing With Conflict Presentation Basics Improve Your Productivity Self Esteem Parenting Skills Dealing with Grief Effective Staff Meetings Effective Leadership Accepting Change in the Workplace Customer Service is about People Delegating I Delegating II Working Well with Others Becoming a Creative Asset Understanding Stress Recognizing Stress Managing Stress Relax! Special Issues in Stress Healthy Workplace Culture Managing Workplace Culture
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Learn about delegating as both a time management and a skill-building strategy for you and your employees.

Module Outline

When delegating is successful, everyone wins: you have more time to dedicate to what you need to be doing, and your employees develop new skills as well as self-confidence and a heightened sense of responsibility to the company. In this module, you will learn about the components of delegating, and ways of delegating successfully.

Learning Objectives

On completion of this 0.5 hour module you should be able to:

Identify the two components of delegating.
List important ways to support your staff when delegating.
List and define the four key guidelines to effective delegating.
Skill Set

COMMUNICATION
INTERPERSONAL
MANAGEMENT