Workplace and Personal Skills Certificate

  • Workplace and Personal Skills Certificate
  • Real Time Full Audio and Visual Instruction
  • Learn at your own Pace
How well do you get along at work? These concise, learner-friendly personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family and self. The program addresses key topics including effective communication, coping with stress, self esteem, skills for managers, and building a healthy workplace culture.

Estimated program length : 11 Hour(s).
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Positive working relationships set the stage for professional satisfaction.

Module Outline

This module looks at workplace relationships from the employee's perspective. We'll examine how to understand a manager's style in order to build and maintain a positive relationship with this individual. We'll also look the relationships between co-workers. Recognizing our differences as well as our strengths can go a long way to building an effective team and a sense of shared achievement.

Learning Objectives

On completion of this 0.5 hour module you should be able to:

Recognize that each manager brings a personal style to the job.
Determine ways to shape your relationship with your manager.
List key tips for working well with your manager.
Apply strategies for coping with a bullying boss.
Describe the different values that co-workers bring to the workplace.
Discuss how differences can strengthen a work team.
List key tips for working well with co-workers.
Discuss how to manage personal friendships in the workplace.
Skill Set

COMMUNICATION
TEAMWORK

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