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Sales
Training
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| Customer Support and Personalization | ||
| Customers and the Internet | ||
| Improving Customer Loyalty | ||
| The Basic Internet Marketing Model | ||
| The Internet and the Digital World | ||
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| Goal Commitments and Challenges | ||
| Goal Contracting | ||
| Goal Setting: An Overview | ||
| Improve Your Listening Skills | ||
| Managing Priorities | ||
| Managing Anger at Work | ||
| Personalizing Your Goals | ||
| Time Management for Employees | ||
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| Basic E-Commerce Security | ||
| Building Web Site Traffic | ||
VIEW DEMO To view a demo please visit our website link. To view a demo you need to visit our website and click the link. If you do not have a shockwave player it will ask you to download it. You only need the shockwave player for the online demos only, although they are the same as the product for web purposes we have configured them to play in shockwave. Shockwave is similar to a flash player and can be downloaded free from Macromedia
shockwave.com |
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This course is designed to help participants improve their listening skills through practical exercises and increased awareness of their personal listening styles.
After completing this course you will be able to
Understand the meaning of active listening
Assess your current listening skills
Recognize the reasons why people do not listen effectively
Understand the benefits of active listening
Description
This course is designed to help participants improve their listening
skills through practical exercises
and increased awareness of their personal listening styles.
Audience
This course was developed for individuals in a corporate setting
or anyone interested in
self-improvement.
Prerequisites
None
Course Duration
»
This course takes 30 to 40 minutes to complete.
Objectives
After completing this course you will be able to
»
Understand the meaning of active listening
»
Assess your current listening skills
»
Recognize the reasons why people do not listen effectively
»
Understand the benefits of active listening
»
Identify the nonverbal parts of communication
»
Identify the four distinct levels of listening
»
Describe specific active listening skills that can be improved