Managing Anger at Work
This course is designed to describe the essentials of managing anger
in an appropriate and constructive manner. While designed specifically
for the work environment, the core elements of this training can
be applied when you are at home or on the road. The constant pressures
and stresses of modern life have resulted in a growing realization
that anger control methods should be taught. Rage and violence in
the workplace are no longer rare occurrences. While anger is a normal
human emotion, the prevalence of toxic anger is dangerous to us all.
This course teaches us how to effectively manage anger in all its
forms.
After completing this course you will be able to
Define anger and understand why it is important
Understand the difference between appropriate and inappropriate anger
Identify the various responses to anger
Differentiate between emotions and the expression of emotions
Description
This course is designed to describe the essentials of managing anger
in an appropriate and
constructive manner. While designed specifically for the work environment,
the core elements of
this training can be applied when you are at home or on the road.
The constant pressures and
stresses of modern life have resulted in a growing realization that
anger control methods should be
taught. Rage and violence in the workplace are no longer rare occurrences.
While anger is a
normal human emotion, the prevalence of toxic anger is dangerous
to us all. This course teaches
us how to effectively manage anger in all its forms.
Audience
This course is appropriate for everyone who is having difficulty
controlling their anger in any setting.
It is of particular benefit to managers who need to learn to deal
with subordinates' anger.
It discusses the importance of a role model for others, a person
who is able to demonstrate
appropriate behaviors when angry.
Prerequisites
None
Course Duration
»
This course takes 30 to 40 minutes to complete.
Objectives
After completing this course you will be able to
»
Define anger and understand why it is important
»
Understand the difference between appropriate and inappropriate anger
»
Identify the various responses to anger
»
Differentiate between emotions and the expression of emotions
»
Recognize when anger becomes a problem
»
Understand the relationship between anger and insecurity
»
Understand how to stop the pain and relieve the discomfort of anger
»
Channel anger into positive energy |
