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This training course reviews some of the most common forms of written communication and the best style of composition for each.
Objectives:
After completing this training course , students will be able to:
- Identify the ways in which written communications develop their message
- Write neutral, positive, negative, and persuasive letters
- Write effective memos, short notices, faxes, and e-mail messages
- Compose formal, informal, informational, and analytical reports
Outline:
- Patterns of Development
- Letters
- Memos, Proposals, and Other Shorter Forms
- Reports
Features:
- A glossary
- A Skill Assessment
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