Implementing and Conducting Administration of Resources
Monitor, manage, and troubleshoot access to files and folders. Control access to files and folders by using permissions. Optimize access to files and folders.

Manage and troubleshoot access to shared folders. Create and remove shared folders. Control access to shared folders by using permissions.

Connect to local and network print devices. Manage printers and print jobs. Configure file systems by using NTFS, FAT32, or FAT.

Implementing, Managing, and Troubleshooting Hardware Devices and Drivers Implement, manage, and troubleshoot disk devices.

Install, configure, and manage DVD and CD-ROM devices. Configure multiple-display support. Implement, manage, and troubleshoot mobile computer hardware.
Configure Advanced Power Management (APM).

Configure and manage card services. Implement, manage, and troubleshoot input and output (I/O) devices. Update drivers. Install, configure, and troubleshoot network adapters.

Monitoring and Optimizing System Performance and Reliability Manage and troubleshoot driver signing. Configure, manage, and troubleshoot the Task Scheduler.

Manage and troubleshoot the use and synchronization of offline files. Manage hardware profiles. Recover system state data and user data by using Windows Backup. Troubleshoot system restoration by using Safe Mode.

Recover system state data and user data by using the Recovery Console. Configuring and Troubleshooting the Desktop Environment Configure and manage user profiles. Configure support for multiple languages or multiple locations. Enable multiple-language support.

Configure multiple-language support for users.
Configure local settings. Configure Windows 2000 Professional for multiple locations. Manage applications by using Windows Installer packages.

Configure and troubleshoot desktop settings.

Implementing, Managing, and Troubleshooting Network Protocols and Services Configure and troubleshoot the TCP/IP protocol. Connect to computers by using dial-up networking.

Connect to computers by using a virtual private network (VPN) connection. Create a dial-up connection to connect to a remote access server. Connect to the Internet by using dial-up networking. Implement, configure, manage, and troubleshoot local security policy.

Implement, configure, manage, and troubleshoot local user accounts. Create and manage local users and groups. Implement, configure, manage, and troubleshoot user rights. Implement, configure, manage, and troubleshoot local user authentication. Configure and troubleshoot local user accounts.