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Regain or maintain your competitive advantage. Sharpen your business and interpersonal skills with our full range of courses on leadership, communication, management, sales and personal success.
Achieving Personal Goals
Applying Leadership Basics
Balancing Work and Family
Basics of Effective Communication
Basics of Effective Selling
Building Strong Customer Relationships
Closing the Sale
Conducting Performance Reviews
Conflict Intervention
Creating a Strong Leadership Team
Creating an Effective Sales Team
Dealing with Difficult Customers
Dealing with Violence in The Workplace
Delegating
Developing a Strategic Plan
Discharging Employees
Disciplining and Redirecting Employees
Financial Basics for Non-financial Managers
Intercultural Business Etiquette
Internet Basics
Interviewing Job Candidates
Interviewing Skills for Job Candidates
Leading Effective Meetings
Leading Effective Teams
Managing a Virtual Office
Managing Change
Managing Projects
Managing Stress
Managing Your 401(k)
Mastering Cold Calls
Motivatin Employees
Negotiating for the Sales Professional
Presentation Skills
Preventing Sexual Harassment for Employees
Preventing Sexual Harassment for Leaders
Preventing Workplace Violence
Providing Effective Feedback
Qualifying Sales Prospects
Recognizing and Avoiding Burnout
Recognizing and Managing Anger
Recognizing Employee Performance
Setting Performance Goals and Expectations
Solving Problems as a Team
Succeeding as a Supervisor
Telephone Sales Skills
Time Management
Understanding and Using Contracts
Value Diversity

Creating an Effective Sales Team

Leadership is the most important element of a sales force's success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for improved performance.

The course covers such topics as

How to establish a strong but flexible framework
How to build the capabilities for the sales team
Ways to achieve sales results

After completing this course the learner will be able to

Establish a framework
Build the sales team
Achieve sales results

Creating an Effective Sales Team
Description
Leadership is the most important element of a sales force's success, and it has some unique
challenges. In this course, a sales force leader will learn how to get a sales team organized,
motivated, and focused on results. There are suggestions and tools for creating a cohesive team,
developing a high level of commitment to goals, and coaching sales professionals for improved
performance.
Audience
This course addresses the training needs of sales management
Prerequisites
None.
Course Duration
» 1. 5 hours
Topics Include
How to establish a strong but flexible framework
» Techniques to help you know your customer and your competition
» How to set meaningful performance objectives
» Considerations for allocating your personnel resources
» Methods to help you determine your sales strategy
» Techniques for aligning individual and organizational goals
How to build the capabilities for the sales team
» Ways to identify critical personal and team skills
» Tips on matching the person to the assignment
» How to know when to hire a new sales rep and what to look for
» Ideas for developing your own professional skills
Ways to achieve sales results
» Ideas on how to build strong interpersonal relationships within the team
» Issues to consider in defining incentive programs
» How to track activities and monitor accomplishments
» Methods for encouraging collaboration and teamwork
Everything Courseware
Creating an Effective Sales Team
Objectives
After completing this course the learner will be able to
Establish a framework
» Know the market
» Define sales goals
» Develop a plan
» Define roles
Build the sales team
» Identify skill requirements
» Match people to skills
» Hire and train to fill gaps
Achieve sales results
» Build relationships
» Motivate the team
» Monitor accomplishments

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