Everything Quick Business

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Regain or maintain your competitive advantage. Sharpen your business and interpersonal skills with our full range of courses on leadership, communication, management, sales and personal success.
Achieving Personal Goals
Applying Leadership Basics
Balancing Work and Family
Basics of Effective Communication
Basics of Effective Selling
Building Strong Customer Relationships
Closing the Sale
Conducting Performance Reviews
Conflict Intervention
Creating a Strong Leadership Team
Creating an Effective Sales Team
Dealing with Difficult Customers
Dealing with Violence in The Workplace
Delegating
Developing a Strategic Plan
Discharging Employees
Disciplining and Redirecting Employees
Financial Basics for Non-financial Managers
Intercultural Business Etiquette
Internet Basics
Interviewing Job Candidates
Interviewing Skills for Job Candidates
Leading Effective Meetings
Leading Effective Teams
Managing a Virtual Office
Managing Change
Managing Projects
Managing Stress
Managing Your 401(k)
Mastering Cold Calls
Motivatin Employees
Negotiating for the Sales Professional
Presentation Skills
Preventing Sexual Harassment for Employees
Preventing Sexual Harassment for Leaders
Preventing Workplace Violence
Providing Effective Feedback
Qualifying Sales Prospects
Recognizing and Avoiding Burnout
Recognizing and Managing Anger
Recognizing Employee Performance
Setting Performance Goals and Expectations
Solving Problems as a Team
Succeeding as a Supervisor
Telephone Sales Skills
Time Management
Understanding and Using Contracts
Value Diversity

Managing Stress

The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. You will develop a plan of action and learn how to avoid or address your own personal roadblocks.

The course covers such topics as

How to understand stress
Methods to help you develop a systematic approach
Smart techniques to help you implement a plan of action

After completing this course the learner will be able to

Understand stress
Develop a systematic approach
Implement a plan of action

Managing Stress
Description
The tools and techniques in this course will help you understand and diagnose the stress in your life,
identify the stressors you can and cannot control, and assess your readiness to make changes. There
are methods to help you develop a systematic approach to eliminate stressors, manage your time,
and implement short-term and long-term coping mechanisms. You will develop a plan of action
and learn how to avoid or address your own personal roadblocks.
Audience
This course addresses the training needs of all employees.
Prerequisites
None.
Course Duration
» 1. 5 hours
Topics Include
How to understand stress
» Tools to help you diagnose stress in your life
» The difference between episodic and chronic stress
» How to identify the stressors you can and cannot control
» Methods to evaluate your environment for stress
» Tips to assessing your readiness to make changes
Methods to help you develop a systematic approach
» Tips on how to eliminate or minimize stressors
» Rules to manage your time
» Techniques to help you implement short-term and long-term coping mechanisms
» Suggestions on how to evaluate your support network
Smart techniques to help you implement a plan of action
» How to address a specific stressor
» Examples of roadblocks and how to avoid them
» Tips to assess your progress
» Why you should celebrate small wins
Everything Courseware
Managing Stress
Objectives
After completing this course you will be able to
Understand stress
» Diagnose the stress in their life
» Consider underlying factors
» Assess their readiness to make changes
Develop a systematic approach
» Eliminate or minimize stressors
» Use short-term coping mechanisms
» Reframe the situation
» Build long-term protective responses
Implement a plan of action
» Identify a specific situation
» Write down one stress management technique
» Assess their progress

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