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Recognizing and Managing Anger
After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes.
The course covers such topics as
How to identify the different sources of anger
Tools to help you recognize how anger manifests
How to manage the anger
After completing this course the learner will be able to
Identify sources of anger
Recognize how anger manifests
Manage the anger
Motivated employees don't just happen-they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and motivate. There are also techniques to help you deliver recognition effectively through coaching and feedback.
The course covers such topics as
Tips to help you lay the groundwork
Methods to help you know your options
Smart techniques to help you deliver recognition effectively
After completing this course the learner will be able to
Lay the groundwork
Know their options
Deliver recognition effectively
Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to help you get results through effective feedback and positive reinforcement.
The course covers such topics as
How to get everyone marching to the same drum
Methods to help you review performance goals regularly
Smart techniques to help you get results
After completing this course the learner will be able to
Establish goals for all employees
Review performance goals regularly
Examine performance and assure results