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Setting Performance Goals and Expectations
Productive and motivated employees are those who clearly understand
what is expected of them in terms of performance and behavior.
This course has tools and methods for collaboratively establishing
goals and specific performance criteria for all employees. There
are tips to help you obtain commitment to the goals and methods
to help you review performance goals regularly. It also includes
documentation guidelines and techniques to help you get results
through effective feedback and positive reinforcement.
The course covers such topics as
How to get everyone marching to the same drum
Methods to help you review performance goals regularly
Smart techniques to help you get results
After completing this course the learner will be able to
Establish goals for all employees
Review performance goals regularly
Examine performance and assure results
Setting Performance Goals and Expectations
Description
Productive and motivated employees are those who clearly understand
what is expected of them
in terms of performance and behavior. This course has tools and
methods for collaboratively
establishing goals and specific performance criteria for all employees.
There are tips to help you
obtain commitment to the goals and methods to help you review performance
goals regularly. It
also includes documentation guidelines and techniques to help you
get results through effective
feedback and positive reinforcement.
Audience
This course addresses the training needs of supervisors and management.
Prerequisites
None.
Course Duration
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1. 5 hours
Topics Include
How to get everyone marching to the same drum
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How to establish goals for all employees
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Ways to identify employee strengths and weaknesses
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Methods to establish specific performance criteria
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Tips to help you obtain commitment to goals
Methods to help you review performance goals regularly
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Tools to help you gather information
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Documentation tips and techniques
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Guidelines for periodic performance discussions
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Tips for taking a collaborative approach
Smart techniques to help you get results
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How to provide effective feedback
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Ways to reinforce positive performance
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Tips on how to identify areas that need improvement
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Suggestions for removing roadblocks
Everything Courseware
Setting Performance Goals and Expectations
Objectives
After completing this course the learner will be able to
Establish goals for all employees
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Institute performance objectives
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Identify interests of the employees
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Set goals at the beginning
Review performance goals regularly
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Continually refine goals and expectations
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Meet with the employee to discuss objectives
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Identify behaviors needed to succeed
Examine performance and assure results
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Observe performance and results
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Provide regular feedback
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Coach, train, and counsel
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Conduct a summary review |
