Everything Management Skills

Management Training Main Page Management and Team Building

Basic Conflict Management

Cross-Cultural Communications

Effective Delegation

Effective Meetings

Goal Strategies

Improving Personal Productivity

Personal Leadership Power

Refresher on Quality Management

Project Management

Organizing Project Management

The Nature of Project Management

The Project Mission and Stakeholders

Problem Solving and Decision Making

Solving Workplace Problems

The Five Steps of Problem Solving

Understanding the Work Process

Communications and Presentations

Basic Telephone Techniques

Business Reports and Proposals

Business Writing I: Preparation

Business Writing II: Organization

Communication Skills at Work

Delivering Negative Messages

Improve Your Speaking Skills

Interpersonal Communications

Non-Verbal Communication

Organizing and Presenting Reports

Persuasive and Sales Messages

Proactive Communication Models

Reactive Communication Models

Team Communication

Writing Letters, Memos, and E-Mails

VIEW DEMO To view a demo please visit our website link. To view a demo you need to visit our website and click the link. If you do not have a shockwave player it will ask you to download it. You only need the shockwave player for the online demos only, although they are the same as the product for web purposes we have configured them to play in shockwave. Shockwave is similar to a flash player and can be downloaded free from Macromedia shockwave.com

Conflict is an inevitable part of any organization. This course will help you understand the difference between functional and dysfunctional conflict. It will provide a useful model of conflict development to diagnose and treat conflicts in the workplace. Common causes of conflict are discussed and strategies for resolving conflict are presented. You will also learn how to use functional conflict to increase innovation, change, and creativity in your organization.

After completing this course you will be able to

Understand the various stages of a developing conflict
Apply various strategies for dealing with conflict
Apply techniques for stimulating functional conflict
Apply basic guidelines for day-to-day conflict management

Cross-Cultural Communications

Because most companies employ people from a variety of different cultures, miscommunication and miscues can occur at an alarming rate. These miscues and poor communication negatively impact performance, relationships and teamwork. This course helps you understand the communication styles of coworkers and offers information vital to successful cross-cultural workplace communication.

After completing this course you will be able to

Analyze your cultural values and those of coworkers
Understand how cultural values influence workplace communication
Identify cross-cultural miscommunication on the job
Consider ways to communicate across cultures

Effective delegation is a strategic tool that leaders use to save time, enhance the morale of workers, and develop junior employees by placing authority in their hands. In this course, you will explore the delegation process, learn to overcome barriers to delegation and give effective feedback. You will learn to apply this powerful tool for the benefit of your organization.

After completing this course you will be able to

List the reasons why people typically fail to delegate
Discuss the benefits of delegation in relation to the supervisor and the organization
Identify tasks that should be delegated and those that should not
List the steps of the delegation process