| Improving
Your Speaking Skills
This course offers everything the business communicator needs
to improve their public speaking and oral presentation skills.
This course contains information on visual aids, verbal signposts,
and planning and organizing material. Your self-confidence will
increase as you master your material and learn effective, successful
public speaking methods. You will learn about the entire oral presentation
process, including how to plan, organize and deliver a presentation.
After completing this course you will be able to
Prepare an effective oral presentation
Plan and map verbal signposts
Prepare visual aids and handouts for a presentation
Design an electronic presentation
Interpersonal Communications
This course will teach you what you need to know to communicate
effectively and show you how to practice, perfect and master these
skills. You will learn how to assume responsibility for understanding
what another person is saying and for making sure that you are understood.
You will also learn how content and process affect communication.
After completing this course you will be able to
Recognize the difference between problems and misunderstandings
Avoid adversarial situations
Communicate more effectively with managers and co-workers
Improve productivity by conveying what is expected
Non-Verbal Communication
This course provides an introduction to the meaning of signals projected
through body language. You will learn how these signals provide clues
to attitudes and feelings that can be explored and verified with
effective verbal communication. By learning and practicing the techniques
presented in this course, you can become a more effective communicator.
After completing this course you will be able to
Improve your communication dramatically by using non-verbal communication
skills
Avoid using negative non-verbal communication elements
Understand how credibility can affect your communication
Interpret basic body language |
