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Regain or maintain your competitive advantage. Sharpen your business and interpersonal skills with our full range of courses on leadership, communication, management, sales and personal success.
Achieving Personal Goals
Applying Leadership Basics
Balancing Work and Family
Basics of Effective Communication
Basics of Effective Selling
Building Strong Customer Relationships
Closing the Sale
Conducting Performance Reviews
Conflict Intervention
Creating a Strong Leadership Team
Creating an Effective Sales Team
Dealing with Difficult Customers
Dealing with Violence in The Workplace
Delegating
Developing a Strategic Plan
Discharging Employees
Disciplining and Redirecting Employees
Financial Basics for Non-financial Managers
Intercultural Business Etiquette
Internet Basics
Interviewing Job Candidates
Interviewing Skills for Job Candidates
Leading Effective Meetings
Leading Effective Teams
Managing a Virtual Office
Managing Change
Managing Projects
Managing Stress
Managing Your 401(k)
Mastering Cold Calls
Motivatin Employees
Negotiating for the Sales Professional
Presentation Skills
Preventing Sexual Harassment for Employees
Preventing Sexual Harassment for Leaders
Preventing Workplace Violence
Providing Effective Feedback
Qualifying Sales Prospects
Recognizing and Avoiding Burnout
Recognizing and Managing Anger
Recognizing Employee Performance
Setting Performance Goals and Expectations
Solving Problems as a Team
Succeeding as a Supervisor
Telephone Sales Skills
Time Management
Understanding and Using Contracts
Value Diversity

Developing a Strategic Plan

This course will lead you step-by-step through the development of a strategic plan, beginning with a powerful mission statement, analysis of your organization's strengths and weaknesses, and assessment of your competitive position. It includes tips on how to communicate the plan throughout the organization, convert it into action by developing supporting tactical plans, and reinforce results at all levels.

The course covers such topics as

How to develop a mission statement
How to craft the plan
How to convert the plan into action
How to evaluate performance at all levels

After completing this course the learner will be able to

Form a mission statement
Craft a plan
Implement the plan
Evaluate performance

Developing a Strategic Plan
Description
This course will lead you step-by-step through the development of a strategic plan, beginning with a
powerful mission statement, analysis of your organization's strengths and weaknesses, and assess
ment of your competitive position. It includes tips on how to communicate the plan throughout the
organization, convert it into action by developing supporting tactical plans, and reinforce results at
all levels.
Audience
This course addresses the training needs of executives and senior management.
Prerequisites
None.
Course Duration
» 1. 5 hours
Topics Include
How to develop a mission statement
» The benefits of using a strategic planning worksheet
» Tips to incorporate your competitive advantage into your statement
» Suggestions to build upon your company's core competencies
» Techniques to build excitement around the mission statement
How to craft the plan
» Important guidelines that will help you develop your objectives
» How to use a responsibility matrix to make sure responsibilities are assigned
» The need to conduct a critical path analysis
» Smart questions to ask to ensure tactical plans support strategic plans
How to convert the plan into action
» How to communicate the plan throughout your organization
» Ways to gather input from all levels of your organization
» Tips to develop an effective reward system
How to evaluate performance at all levels
» How to find out if you are meeting customer expectations
» The multiple points of input you should consider
» Techniques to compare the actual performance to the standard
» Methods to help you implement corrective action
Everything Courseware
Developing a Strategic Plan
Objectives
After completing this course the learner will be able to
Form a mission statement
» Keep the statement simple
» Involve as many stakeholders as possible
» Rely on the mission statement for advice
Craft a plan
» Set objectives
» Identify required activities
» Develop plans at all levels
Implement the plan
» Communicate the plan
» Reward performance
Evaluate performance
» Establish performance standards and measure performance
» Compare performance to established standards

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