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Intercultural Business Etiquette
International business is common as companies expand and sell on the Internet. This course addresses how to build positive business relationships with other cultures using tools and techniques to help you interpret body language, respect customs, and understand audiences. There are suggestions for recognizing and responding to conflicting priorities, different dress codes, and other details such as the proper etiquette for gift giving in the international business arena.
The course covers such topics as
Techniques to communicate with sensitivity
Ways to succeed in global business
How to socialize confidently with international associates
After completing this course the learner will be able to
Communicate with sensitivity
Succeed in business
Socialize with confidence
Intercultural Business Etiquette
Description
International business is common, as companies expand and sell
on the Internet. This course
addresses how to build positive business relationships with other
cultures using tools and techniques
to help you interpret body language, respect customs, and understand
audiences. There are
suggestions for recognizing and responding to conflicting priorities,
different dress codes, and
other details such as the proper etiquette for gift giving in the
international business arena.
Audience
This course addresses the training needs of all employees.
Prerequisites
None.
Course Duration
»
1. 5 hours
Topics Include
Techniques to communicate with sensitivity
»
Ways to greet people in international settings
»
Tips to observe culturally-correct behavior
»
Tools to minimize the language barrier
»
Guidelines for using international English
»
How to interpret body language correctly
Ways to succeed in global business
»
Methods to adapt to international markets
»
Ways to build intercultural business relationships
»
Tips to choose the right team for overseas negotiations
»
Suggestions for conducting effective multicultural meetings
»
Negotiation styles appropriate to foreign cultures
How to socialize confidently with international associates
»
Guidelines on fitting in with the locals
»
What to do to impress your hosts
»
Ways to participate in local celebrations
»
How to enjoy your time in foreign cultures
Everything Courseware
Intercultural Business Etiquette
Objectives
After completing this course the learner will be able to
Communicate with sensitivity
»
Understand the Audience
»
Minimize the language barrier
»
Recognize unspoken communication
Succeed in business
»
Know the market
»
Build business relationships
»
Take account of cultural expectations
»
Conduct effective meetings
»
Deal with diverse negotiating styles
Socialize with confidence
»
Fit in with social customs
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Celebrate special days