| Organizing
and Presenting Reports
This course gives you all the tools you need to improve your business
report writing skills. The course focuses on techniques for sorting
and interpreting data, drawing conclusions from that data, and
delivering reports with logical, easy to read graphics and other
visual cues. You will learn how to use statistical and tabulating
techniques to turn raw data into meaningful graphics. You will
understand how to incorporate data into reports with impact, how
to draw conclusions, and select the graphics best suited for the
data.
After completing this course you will be able to
Sort and interpret data
Make appropriate recommendations based on your conclusions
Organize report data logically and clearly
Use graphics effectively in reports
Persuasive and Sales Messages
This course presents techniques in the art of persuading others.
It shows you how to use the 3 x 3 Writing Plan to organize and compose
messages. It also presents a toolbox of new techniques for writing
persuasive internal messages, sales messages, news releases, claims
and adjustments, and action requests.
After completing this course you will be able to
Apply the 3 x 3 Writing Plan to writing persuasive messages
Grasp how to write persuasive messages within an organization
Write highly effective sales messages
Understand the basic elements of successful news releases
Proactive Communications Models
This course presents three proactive communication models and provides
multiple examples that will help you identify the components of each.
The three models-the explanation model, agreement model and closure
model-will teach you how to become a stronger, more positive communicator.
After completing this course you will be able to
Communicate an idea, a concept or a request effectively
Break the communication process down into specific, identifiable parts
Provide positive contributions to any conversation
Focus upon and quickly review the results of a conversation |
