Effective Leadership

Workplace and Personal Skills Certificate

Workplace and Personal Skills Certificate
Real Time Full Audio and Visual Instruction
Learn at your own Pace

How well do you get along at work? These concise, learner-friendly personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family and self. The program addresses key topics including effective communication, coping with stress, self esteem, skills for managers, and building a healthy workplace culture.

Estimated program length : 11 Hour(s).

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Effective Communication Dealing With Conflict Presentation Basics Improve Your Productivity Self Esteem Parenting Skills Dealing with Grief Effective Staff Meetings Effective Leadership Accepting Change in the Workplace Customer Service is about People Delegating I Delegating II Working Well with Others Becoming a Creative Asset Understanding Stress Recognizing Stress Managing Stress Relax! Special Issues in Stress Healthy Workplace Culture Managing Workplace Culture
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Discover why strong leaders make strong employees.

Module Outline

In today's workplace, it's not enough just to manage. Organizations are looking for leaders. Becoming an effective leader takes insight into the things that motivate employees to give their best. It also takes skill in handling the challenges of interpersonal conflict and negativity. It takes coaching skills too. An effective leader knows how to mentor employees as they take on new projects and strive to grow professionally. In this module you'll have an opportunity to explore these essential leadership skills.

Learning Objectives

On completion of this 0.5 hour module you should be able to:

Explain why effective leaders aim to be role models for their employees.
List the characteristics and key skills of an effective leader.
Explain why skilled leaders use motivation to strengthen relations with employees.
Apply strategies for overcoming negativity in the workplace.
Discuss the value of coaching employees.
Skill Set

QUALITY MANAGEMENT
COMMUNICATION
TEAMWORK